Privacy Policy

Self Pickup

You can collect the order in person.
Once the order is ready for collection, you will receive an notification with the pickup code.
Pickup address: 59 Katznelson Street, Givatayim.
Opening hours: Sunday, Monday, Wednesday, Thursday: 8:30 – 18:00
Tuesday, Friday: 8:30 – 13:00
Note: Deliveries or pickups outside of these times must be arranged in advance.

Delivery Time

Orders within the central region can be delivered within 1–3 business days.
For the north or south regions (exclude Eilat), deliveries may take up to 5 business days.
Business days do not include the day of the order, weekends, and holidays.

Returns and Exchanges

Products can be returned or exchanged up to 14 days from the day of receipt
by coordinating with the store via phone, email, or Instagram.

Order Cancellation

Cancellations can be made within 24 hours from the moment
the order was placed, as long as the order has not been shipped.
*על פי חוק הגנת הצרכן, התשמ״א-1981, ניתן לבטלה בתוך 24 שעות מעת הרכישה

Return Conditions

Items must be returned within 14 business days in their original condition, unused, undamaged, and without any signs of wear. Any damage caused to the item during return due to inadequate packaging will be the customer’s responsibility.

**Purchases using a credit card are permitted only for individuals aged 18 and above.
**We value your privacy. The personal information provided by users during the purchase process will be used solely for the purpose of processing and completing the order.
**The company and/or anyone acting on its behalf shall not be held responsible for any direct and/or indirect damage caused as a result of using the service and/or product purchased on the website. This includes, but is not limited to, damages resulting from misuse, improper handling, or unforeseen issues related to the product or service.

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